I like to pronounce it like a word... like "voyp!"
I got my equipment from SunRocket today and tried to set it up but ran into some snags. After connecting the "gizmo" as it's called to my cable modem and router it was having a difficult time connecting. The internet was working but I couldn't get phone service.
I called tech support and ended up on the phone with someone who was clearly on another continent and who knew less about computers than, well... she didn't know much. When I told her that I was using a Mac and not a Windows system I was put on hold for a few minutes while she tried to figure out what I needed to do instead of go to the command prompt. (I still don't understand what she wanted me to do with my computer... the internet worked fine but the VOIP thingy wasn't connecting.) Anyway, she and I never got the chance to work anything out because while she put me on hold to go figure something out I got disconnected.
At that point I had to leave to go to a job fair, and when mI got home later in the afternoon it still wasn't working. I sent an email to their support describing my problems and then left to volunteer on a state rep campaign in Foxboro. Then, when I got home just now everything works. I haven't done a whole lot of testing but I called my old land line from my VOIP line and it rang, so that's a start. I'll have to make some long-distance calls tommorow to see how it sounds.